• Financial Service Representative - Rochester, In-Store, Rochester NH

    Service Credit Union
    Job Description
    Job Description:

    A financial service representative provides a variety of services to members in such a manner that exceed the member’s expectations. They perform these services in an effective and efficient manner within credit union policies.


    • Accept and process deposits and payments.
    • Disburse funds in cash or check form.
    • Provide check cashing service.
    • Be able to answer specific questions from members regarding their accounts.
    • Transfer funds from within and between member’s accounts.
    • Perform money order sales.
    • Perform VISA Cash Advances.
    • Input Loans into Loan Operating system for Loan Officer Review
    • If designated: Decision loans as a Loan Officer in accordance to SCU Loan Policies.
    • Understand membership eligibility specifically as it applies to their branch office and generally as it applies to other branch offices.
    • Open new accounts and complete required forms.
    • Maintain and balance cash drawer in accordance with current cash handling procedures.
    • Verify available funds for merchants calling on share drafts if appropriate.
    • If designated, provide notary service.
    • Conduct Shared Branching transactions.
    • Responsible for complying with all BSA/USA Patriot Act regulations as provided by the Security Officer of Service Credit Union, including but not limited to notifying supervisors of suspicious activity and excessive cash withdrawals.
    • Issue plastic cards for members as needed or issue at point of sale, including but not limited to Debit, Credit and Gift cards.
    • Maintain confidentiality regarding credit union policies and procedures, member financial data, personal information, and work-related events.
    • Works with their branch manager and staff to meet assign goals including but not limited to loan production, new member development, and new checking account production.
    • Other duties as required.
    • High School Diploma or equivalent. Work experience preferred.
    • Must be detail oriented and have a basic understanding of math and money.
    • Must be able to identify problems, recommend enhancements and implement solutions in a fast-track environment.
    • Must have strong verbal and written communication skills as well as solid computer and typing skills.
    • Must be courteous, professional and friendly with the public as well as with coworkers.

    Contact Information